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Berlin

Technical Services Engineer (m/f/x)

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YOC is a technology company and develops software for the digital advertising market. With the help of our programmatic trading platform VIS.X® we enable an optimal advertising experience for advertisers, publishers and users of the mobile internet and mobile applications. By using the platform VIS.X® and YOC’s proprietary ad formats, advertisers can increase brand awareness in combination with high-quality advertising inventory. Renowned premium publishers offer global media reach and benefit from the high monetization of our platform VIS.X®. As a pioneer in mobile advertising, the company has been operating since 2001 and has been listed in the Prime Standard of Deutsche Börse since 2009. The company’s headquarter is located in Berlin. The company also operates branches in Düsseldorf, Hamburg, Vienna, Warsaw, Zurich, Helsinki and Stockholm. Further information on the YOC Group and our products can be found at yoc.com.

YOUR RESPONSIBILITIES

You Will Be Part Of Our IT Technical Services Team And Work Closely With Our International Product, Publisher, Campaign And Sales Teams. In Particular, You Will Be In Charge Of

  • Providing technical expertise to support our internal teams in using our ad platform, products and tools
  • Supporting supply (app and web SDKs) and demand side (OpenRTB or another API based) integrations with our partners and customers
  • Technical diagnostics of ad delivery, ad reporting, troubleshooting creative display issues in the web and app environments and helping to resolve them
  • Supporting product teams in testing new features and providing bug fixes
  • Participating in development of internal tools for the improvement of team processes
  • Taking part in creating documentation on using our tools and best practices

YOUR PROFILE

  • You have completed a degree in Computer Science or gained similar working experience
  • You have gained 2-3 years of experience in technical support, product management and/or mobile app/software development positions
  • You have experience in using ticketing systems such as JIRA, OTRS, Zendesk or similar
  • You understand how web technologies like HTML, CSS, JavaScript work together
  • You have a solid understanding of HTTP protocol and experience in using RESTful APIs
  • You have hands-on experience working with debugging, proxy and API tools like Chrome Devtools, Charles, Proxyman, Postman
  • You have an understanding how ad serving technologies and real-time bidding protocol work is a plus
  • You are a strong communicator and have a good command of English
  • You are a very customer- and service-oriented person with excellent problem-solving skills
  • You are a very reliable team player

ARE YOU INTERESTED?

YOC stands for “Your Opinion Counts”. This idea guides us as a company and determines the understanding of our teams.

Inspire - Progress - Connected - these values are lived at YOC and determine our corporate culture: We offer you the opportunity to actively participate in shaping your role, to give new impulses and to implement your ideas independently. Our aim is to support you in your personal and professional development and to shape the future of Ad Tech together with you.

In addition to a modern workplace with excellent transport connections and a hybrid work concept, we offer in-house language courses, remote yoga classes and international company events. The usual goodies such as organic fruit and coffee are of course available to you.

WHAT WE OFFER

Send us your detailed application and become part of our open and dynamic team. We look forward to receiving your application.